Belinda Hess

Senior Consultant and Project Manager

Bulk Commodities | Rail | Terminals

Belinda is a seasoned logistics and transportation professional with 22 years of experience at CSX Transportation and expertise in strategic planning and marketing, project management, process improvements, and customer relations. Belinda led CSX’s 60+ employee 24/7 customer service center of excellence in support of CSX customers and provided rail service analytics across the organization. She also led the $250MM food and consumer marketing team, developing innovative strategies, pricing, and new rail solutions. At CSX TRANSFLO Terminal Services, Belinda established and managed a logistics support team providing technical support and training to 70+ TRANSFLO terminals driving efficiency and cost savings.


  • CSX Transportation
    • General Manager, Customer Service/Customer Experience
    • Director of Marketing, Food & Consumer
  • CSX TRANSFLO Terminal Services, Director – Marketing & Logistics
  • CSX Technology
    • Various Project Management & Manager roles